Engineering Manager, Usage Platform
About the team
The Usage Platform team delivers low-latency, usage-based billing for companies offering AI-driven services. We own the infrastructure that makes this possible at scale, including usage ingestion and aggregation, replay handling, and alerting.
What you'll do
As the engineering manager for Usage Platform, you'll own the operational and technical direction of systems that handle high-throughput live traffic at scale, and you'll shape the team as it expands to support new use cases. You'll work closely with internal and external customers to build billing solutions that meet real-world needs.
Responsibilities
- Lead a team responsible for usage ingestion, aggregation, replay handling, and alerting systems
- Own the technical strategy and roadmap for low-latency, usage-based billing infrastructure
- Drive operational excellence across billing infrastructure systems
- Hire and develop engineers as the team expands into new scope
- Partner with stakeholders across organizations to deliver billing solutions
- Work backwards from internal and external customer needs to define priorities and scope
- Define and uphold engineering standards across a team owning business-critical billing infrastructure
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 4+ years of engineering management experience, directly managing and growing teams of 5+ engineers focused on building and shipping products at scale
- 8+ years of full-time software development experience
- Track record of leading engineering teams responsible for high-traffic, low-latency, and extensible systems
- Deep user empathy with a history of working backwards from internal and external customer needs
- Proven ability to drive rigorous decision-making and build strong partnerships across teams
- Ability to handle ambiguity, creatively solve complex challenges, and execute on competing high-impact priorities
- Demonstrated focus on system reliability, operational health, and incident response
Preferred qualifications
- Experience building and leading distributed teams across multiple locations and time zones
- Track record of delivering shared infrastructure across multiple business units
- Background in billing, metering, or large-scale distributed systems