Summary:
The Engineer, IT Automation and Monitoring is responsible for the design, implementation, support and maintenance of automation and monitoring solutions critical to healthcare operations including patient care, clinical applications, and administrative functions for The Guthrie Clinic (TGC). This role focuses on automating repetitive IT tasks, optimizing system performance, and proactively monitoring infrastructure to ensure high availability in a mission-critical healthcare environment. The Engineer collaborates with IT teams, vendors, and hospital stakeholders to ensure operational resilience for TGC. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth.
Experience:
- Preferred three to five (3 to 5) years of experience in implementing and managing automation and monitoring solutions in an enterprise environment; healthcare experience preferred.
- Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization .
- Expertise in automation tools (e.g., Ansible, Terraform, Jenkins, PowerShell, Python).
- Proficiency in monitoring platforms (e.g., SolarWinds, Prometheus, Splunk).
- Knowledge of cloud environments (e.g., Azure, AWS) and containerized systems (e.g., Docker, Kubernetes).
- Strong understanding of Windows server environments.
- Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
- Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
- Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
- Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
- Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
- Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
Education:
- Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses/Certifications:
- Preferred certifications include Microsoft Certified: Azure Developer Associate.
Essential Functions:
- Design, develop, and implement automation scripts an