Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase .
As an EDD Compliance Analyst III on the CX Compliance team within Customer Experience, you'll perform enhanced due diligence on high-risk retail customers to help Coinbase meet its regulatory obligations and protect customers across global markets. You'll own the end-to-end review of new onboarding cases, trigger events, and periodic EDD refreshes, analyzing customer information against defined processes and recommending appropriate next steps. This role reports onsite from our Luxembourg workspace.
What you'll do:
- Conduct enhanced due diligence reviews on high-risk retail customers, including new onboarding cases, trigger events, and periodic EDD refreshes in line with BSA/AML regulatory requirements
- Investigate automated alerts from transaction monitoring systems, law enforcement referrals, and internal business line escalations, documenting findings in clear written narratives
- Analyze transaction activity and KYC information using internal tools and external data sources to assess the legitimacy of customer behavior across multiple products
- Maintain audit-ready case documentation that demonstrates compliance with regulatory requirements and internal policies and procedures
- Incorporate Quality Assurance feedback into casework and stay current with evolving KYC, BSA/AML, and OFAC standards to ensure investigative practices reflect the latest regulatory guidance
Required Skills and Experience:
- 2+ years of experience in financial services, crypto, investigations, legal, or the tech industry, with a direct focus on EDD/KYC, compliance, or regulatory matters
- Proven ability to produce clear, structured written investigative narratives and present case findings to cross-functional stakeholders
- Proficiency using Google Sheets/Excel for transaction data analysis and platforms such as Salesforce Service Cloud for case management
- Willingness to work rotating shifts to support 24/7 compliance operations coverage in Luxembourg
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Job ID: P76279
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also