E-Commerce Specialist - with Shipping logistics platform background

Please whitelist the domains " lever.co " and " hire.lever.co " with your email provider to make sure you get our emails.

Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

E-Commerce Specialist (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for an E-Commerce Specialist to start immediately!

Duties and Responsibilities include but are not limited to:

1. Handle customer emails, texts, and phone calls (low-touch inquiries, general questions about products/process)

2. Coordinate shipping logistics - get quotes from FedEx, crating companies, communicate with shippers and customers

3. Manage inventory lifecycle - receiving from shippers, tracking, uploading to Shopify, through to delivery

4. Schedule high-touch sales calls for serious prospects

5. Communicate with auction houses regarding shipping/receiving

6. Handle order fulfillment and processing through Shopify

Qualifications:

• At least 5 year experience in eCommerce, website maintenance, and related industries
• Experience with content, product, and inventory management
• Skills and knowledge of Shopify and FedEx or UPS or DHL express or other shipping logistics platform
• Excellent English communication skills, both written and verbal (at least B2 levels)
• Strong copywriting and editing skills
• Experience with using Google Analytics for project management and reporting
• Proficient in MS Office, esp. Excel
• Knowledge of CSS Media queries

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule: US work hours (20-40 hours per week)

Location: This is a remote job

Salary Package (with HMO):

• Expert Level (5+ years of experience): Up to PHP 53,000

Please note:

• Only q