Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.
Role Overview
The Dynamics CRM Senior Consultant is a core team member of KPMG’s customer delivery of Microsoft Dynamics 365 centred solutions. The Senior Consultant will be involved in the business processes and solution design and will be hands on configuring and customising the implementation of Dynamics CRM solutions working with both onshore and offshore development teams. The position may require business travel.
Job Location: Silema, Malta
Work Type: Hybrid
Job Type: Full-time, Permanent
Working Hours: GMT +1
Salary: Base + Benefits (Paid in Euros €)
Relocation: VISA & Relocation Package Included
Requirements
- A University graduate with relevant degree within a computing or business discipline
- Microsoft D365 CE Certifications (2016, D365) are desirable
- Strong functional knowledge and understanding of Microsoft D365 CE covering a wide spectrum of industries and sectors
- At least 8+ years of hands-on proven functional experience in D365 CE configuration, standard workflows, dashboards, forms & views customizations, Report development
- Detailed knowledge and understanding of all modules within D365 CE including Sales, Marketing, Customer Service & Field Services
- Working knowledge of the Power Platform (Power Apps, Power Automate, Power BI)
- Good understanding of Dataverse including customisations and development of Business Data Models for different solutions
- Good understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons
- A proven track record of successful implementation & maintenance of a number of solutions within large client companies, preferably across a number of business verticals (Healthcare, Education, Banking, Manufacturing etc.)
- A proven ability to develop a clear understanding of clients’ needs and the ability to incorporate them into a solution
- Experience of consultancy roles in software delivery
- Experience in a delivery-orientated IT environment using waterfall, agile and Devops methodologies
- Adept at Business Requirement Analysis
- The ability to see the greater picture and suggest solutions both within and outside the current implementation
- Experience in supporting pre-sales activities is an advantage
- Project documentation experience especially for work packages to be implemented by offshore teams
- Business process mapping, modelling and documentation knowledge
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