Director, Treasury Systems Support - Pacific Life

Job Description:

Pacific Life is seeking a Director, Treasury Systems Support to lead the strategy, implementation, and ongoing optimization of treasury technology platforms supporting our global Treasury organization. This role plays a critical part in enabling resilient operations, real‑time cash intelligence, and strong risk and control environments through modern, scalable technology.

How you’ll help move us forward

As the Director, Treasury Systems Support, you will have end‑to‑end ownership of treasury technology platforms, including Treasury Management Systems (TMS), payment hubs, and bank connectivity solutions. You will define the treasury technology roadmap, ensure operational excellence, and partner across Treasury, Finance, IT, Risk, and the broader enterprise to deliver solutions aligned with business objectives and regulatory requirements.

You will also lead and develop a high‑performing treasury systems team, strengthening technical capability, governance, and judgment across the function.

What you’ll do

Treasury Technology Strategy & Ownership

• Own the full lifecycle of treasury systems, including TMS, payment platforms, and bank connectivity solutions.
• Define and maintain the treasury technology roadmap aligned with Treasury strategy, enterprise architecture standards, and regulatory requirements.
• Lead the evaluation, selection, and implementation of new systems, upgrades, enhancements, and integrations with ERP and finance platforms.

Systems Operations & Production Support

• Ensure high availability, performance, and reliability of treasury platforms.
• Oversee daily production support, including incident management, root‑cause analysis, and vendor coordination.
• Lead disaster recovery, backup, and business continuity planning for treasury systems.

Payments & Bank Connectivity

• Enable payment processing across ACH, wires, RTGS, checks, and emerging payment rails.
• Oversee bank connectivity methods such as SWIFT, host‑to‑host, APIs, and secure file transfers.
• Ensure effective fraud prevention controls, sanctions screening, and approval workflows are embedded within systems.

Data, Reporting & Analytics

• Ensure treasury systems deliver accurate, timely, and auditable data to support cash positioning, forecasting, liquidity stress testing, and debt and investment reporting.
• Partner with Treasury and Finance stakeholders to enhance dashboards, automation, and data quality.

Risk, Controls & Compliance

• Ensure treasury systems meet internal control and regulatory requirements, including SOX, cybersecurity, access controls, and data governance standards.
• Oversee user access provisioning and segregation of dutie