Job Description
What will you do?
This role balances operational leadership and strategic oversight across three core areas:
Operational Excellence (SRE)
- Oversee Incident/Problem/Change Management and Disaster Recovery exercises to maintain service level objectives for trading applications, with emphasis on very low latency requirements
- Drive production monitoring capabilities including real-time observability, alerting, and proactive performance testing across trading systems
- Lead continuous improvement initiatives—analyzing incidents and implementing preventive measures to minimize trading impact
- Ensure systems maintain technology currency and compliance with RBC security and trading compliance standards
- Identify efficiency opportunities and streamline operating processes without compromising trading performance
- Support production readiness during software development projects with rigorous trading environment validation
Intelligent Operations
- Guide the SRE technology roadmap for trading applications (monitoring, alerting, performance analytics, self-healing capabilities)
- Evaluate and implement industry-leading technical solutions tailored to high frequency and volume, low-latency trading requirements
- Foster cross-functional collaboration with Trading Operations, Risk, and Compliance teams to develop integrated solutions
- Support team adoption of new technologies and methodologies
- Optimize processes and tools to improve agility while maintaining trading system reliability and cost management
People Leadership
- Build and develop a high-performing team with focus on growth and engagement
- Set clear performance goals and support career development
- Attract and retain skilled engineering and operations talent with expertise in trading systems
- Foster a culture of continuous learning and excellence in a fast-paced trading environment
What do you need to succeed?
Must-have
- 8+ years' experience in production operations across multiple technologies and platforms
- 5+ years of related experience in Software Engineering (SRE, DevOps, Cloud)
- 5+ years of people management experience leading teams of engineers and operations analysts
- Proven ability to drive improvements in a complex, high-pressure organization
- Strong knowledge of SRE and engineering best practices; technical degree or equivalent experience
- Experience supporting trading systems, financial market infrastructure, or high-availability applications preferred
Nice-to-have
- Understanding of trading workflows, market operations, or financial trading technology
- Experience optimizing low-latency systems or high-frequency and volume environments