JOB DESCRIPTION:
The Technical Product Owner (TPO) is the execution bridge between product priorities (“WHAT”) and engineering delivery (“HOW”). This role owns stream-level technical product execution across mobile, web, and backend platforms, ensuring clear accountability, faster decision velocity, and measurable customer/patient outcomes.
You will operate at the intersection of Product, Systems Engineering, Architecture, Program Management, UX, and Engineering to turn strategy into reliable, high-quality releases.
Key Responsibilities
- Own end-to-end technical product execution for a product/experience stream, from concept through launch and continuous improvement.
- Translate outcome-based strategy into epics, user stories, acceptance criteria, and release-ready backlog.
- Define and maintain clear scope, decision rights, and accountability boundaries across teams.
- Lead cross-functional operating cadence to align Product, Commercial, Systems Engineering, Architecture, Program Management, and R&D.
- Partner with Engineering and Architecture on technical trade-offs that balance speed, quality, compliance, and business value.
- Co-own release readiness with Program Manager, including dependency management, risk escalation, and launch quality.
- Embed quality and compliance guardrails early in the lifecycle (shift-left testing, clear controls, and traceable decisions).
- Drive stream-aligned delivery metrics and OKRs, using data to improve predictability, throughput, and customer impact.
- Support reusable platform and shared experience-service adoption in partnership with Platform & Delivery teams.
- Maintain strong documentation and communication of technical product decisions and rationale.
How This Role Interacts with Other Stakeholders:
The TPO is the central orchestrator across the Products & Experience operating model. The role aligns customer/commercial priorities with technical execution, partners with Technical Leads/Architects on architecture and sequencing and works closely with Program Managers to ensure release readiness and quality outcomes.
This role sits within the Products & Experience function and is a key driver of clear ownership, measurable execution, and sustained delivery performance.
Minimum Qualifications
- 10+ years in Technical Product Management, Product Ownership, Engineering, or Technical Program Management.
- Strong technical fluency across modern software delivery (mobile/web/backend); hands-on experience in Go or React Native strongly preferred.
- Demonstrated success leading complex, cross-functional initiatives in matrixed organizations.
- Proven ability to decompose ambiguous business goals into executable engineering work.
- Strong agile execution skills (backlog refinement, story mapping, sprint