Director, Talent Acquisition Technology 6-Month - Sutherland

The Director - Talent Acquisition Technology is a strategic role at Sutherland , reporting directly to the VP of Global HR Innovation. This position requires close collaboration with the global human resources leadership team and all functional leaders, and the ideal candidate must be adept at understanding business processes and leading digital solutions change management and adoption to drive business growth.

They key focus will be on managing and supporting all Talent Acquisition technology solutions, including the applicant tracking system and all other platforms including candidate testing, screening and talent management/development tools among others . The objective is to ensure we have the appropriate technology in place to drive smart and efficient recruiting operations across all markets and verticals, delivering an exceptional candidate experience. This role will be a key advisor and provide strategic direction to TA, HR and business leadership on TA technology, ensuring as well that all applications are to maximize their utilization and generate a significant return on investment by driving efficiency, effectiveness, and strategic advantage.

Change management is a crucial part of this role , which includes leading and managing organizational change to ensure the effective adoption of new systems and technologies. The Director of Talent Acquisition Technology is essential for executing Sutherland ’s strategic digitalization roadmap, leading initiatives to ensure alignment with company goals and successful outcomes. This role demands a dynamic leader capable of driving platform utilization improvement, managing initiative portfolios, and fostering a culture of continuous improvement in technology and system adoption.

Key Responsibilities:

Strategic Planning:

• Provide strategic thought leadership to translate priorities into actionable plans, ensuring resource capability and capacity.
• Lead strategy execution by managing projects and programs aligned with organizational strategies and objectives in talent acquisition to pursue non-linear growth.
• Identify new and emerging technologies and have an up-to-date, holistic read on the HR technology landscape.

Program Planning and Execution:

• Lead program planning, define objectives and scope, and ensure successful execution across all stakeholders.
• Assess program effectiveness, identify areas for improvement, and establish performance management and goal setting for long-term sustainability.
• Maintain a performance improvement culture, act as a change agent, and develop teams to thrive on change.

End-User Support Management:

• Lead and manage a team of Super Users who address end user tickets and support items.
• Lead and manage a team of Auditors who ensure systems and process compliance, including regulatory req