remote
Director, Solutions Engineering USA Remote - Turnitin, LLC
Software Engineer
Lead a high‑impact Solutions Engineering team, driving cloud‑based SaaS deployments and customer success across the education sector, leveraging AWS and advanced technical architecture to deliver scalable, secure solutions.
About the role
Key Responsibilities
- Lead and mentor a distributed Solutions Engineering team, setting technical direction and ensuring delivery excellence.
- Architect and oversee end‑to‑end SaaS deployments on AWS, ensuring scalability, security, and compliance.
- Collaborate with sales and product teams to translate customer requirements into technical solutions and proof‑of‑concepts.
- Drive continuous improvement of engineering processes, tooling, and documentation.
- Represent the organization at industry events, webinars, and customer workshops.
Requirements
- 10+ years of experience in solutions engineering or technical pre‑sales roles, with a strong background in cloud architecture.
- Proven expertise in AWS services (EC2, RDS, S3, Lambda, IAM) and SaaS delivery models.
- Excellent communication skills, able to translate complex technical concepts to non‑technical stakeholders.
- Strong leadership and project management skills, with a track record of building high‑performing teams.
- Passion for education technology and a customer‑centric mindset.