Director / Senior Director, AI Operations - Convey

Key Responsibilities

• Architect and scale AI-driven solutions that convert raw logistics data into actionable, real‑time insights for supply chain stakeholders.
• Lead cross‑functional teams in developing and deploying Decision Intelligence models that enhance visibility, predict disruptions, and automate decision workflows.
• Collaborate with product, data engineering, and operations to integrate AI capabilities into the core platform, ensuring high availability and performance.
• Define and enforce best practices for model governance, data quality, and ethical AI usage across the organization.
• Mentor and grow a high‑performing AI operations team, fostering a culture of continuous improvement and innovation.

Requirements

• 10+ years of experience in AI/ML operations, preferably within supply chain or logistics domains.
• Proven track record of delivering production‑grade AI solutions at scale, with strong knowledge of cloud platforms (AWS, Azure, GCP).
• Deep understanding of real‑time data pipelines, streaming analytics, and automation frameworks.
• Excellent leadership, communication, and stakeholder management skills.
• Advanced degree in Computer Science, Engineering, or related field is preferred.