Director, Program Management Retail COE Selection
Director, Program Management Retail COE Selection position — see original posting for full details.
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world
Role Overview
As Retail COE Business leader, you will play a pivotal role in Coupang’s Retail (Rocket delivery) business. Objectives of this role is to 1. drive a customer-led Retail E2E Selection strategy (based on market indicators), 2. Deploy and execute the selection strategy in category, and 3. Build a sustainable Selection process / system capability to scale up across all categories.
In the key areas of this role, you will 1. Provide sophisticated customer insights (connecting to product segment as well as sourcing/Supplier) in a scalable way, 2. Turn actionable insights into specific execution plans through cross functional business partners (communication is key), 3. Lastly, not least, build a strong foundation of world-class E2E business intelligence tools and system solution.
To make this role succeed, key competencies is 1. Live with Customer (Wow the customer), 2. Problem-solver (Aim high and find a way), 3. Dive deep (solving one/a few cases, then scale up), 4. Move with urgency and 5. Ruthless prioritization.
Our mission is to create a world where people ask, “how did we ever live without Coupang?”.
What you will do
Posted June 8, 2026