onsite
Director of Implementation, Enterprise and Commercial - abridge
Software Engineer
Lead enterprise‑wide implementation of an AI‑powered clinical documentation platform, driving adoption, integration with EMR systems, and ensuring scalable, secure deployments across commercial accounts.
About the role
Key Responsibilities
- Oversee end‑to‑end implementation of the AI‑driven clinical documentation solution for enterprise and commercial clients.
- Collaborate with product, engineering, and data science teams to align deployment strategies with customer workflows and regulatory requirements.
- Manage cross‑functional project teams, ensuring on‑time delivery, quality, and stakeholder satisfaction.
- Architect and supervise cloud (AWS) infrastructure, data pipelines, and EMR integrations for high availability and security.
- Develop and deliver training, documentation, and support resources to enable client success.
Requirements
- 10+ years of experience in technology implementation, preferably in healthcare or SaaS environments.
- Deep understanding of AI/NLP applications in clinical settings and EMR integration standards (FHIR, HL7).
- Proven leadership in managing large, distributed implementation teams.
- Strong project management skills with experience using Agile and waterfall methodologies.
- Excellent communication and stakeholder management abilities.
Skills
nlpproject management