Director of Data Science and Analytics - Synapse Health

At Synapse Health, we're streamlining the durable medical equipment (DME) process.  We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced.

Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matter s .

Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn .

What We Need :

The Director of Data Science and Analytics reports directly to the SVP of Data, Analytics, and AI. Our operations team processes tens of thousands of DME orders every day, often relying on individual judgment to make routing and vendor decisions in the moment. We've now processed millions of orders overall — and we're at an inflection point where that scale of data lets us build a real prediction engine to support and strengthen those decisions, not just react order by order.

We want to build differentiated technology here, not just adopt what's off the shelf, and we want to prove it: measuring the pre/post impact of introducing this technology into our operations supply chain — on customer experience, cost, and quality — so every improvement is grounded in evidence, not assumption. This role owns both the intelligence and the economic evaluation behind that engine, built around three core problems:

• Vendor matching — deciding which vendor fulfills each incoming order, optimizing for patient experience, delivery speed, and cost.