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Director, Global Business Capability & Process Lead - AI First Product & Process Governance - Citi
Software Engineer
Lead global AI‑first product and process governance initiatives, shaping business capabilities and operating models across the Services organization while driving architecture, analytics, and cloud‑enabled transformation.
About the role
Key Responsibilities
- Define and execute a global AI‑first product and process governance framework that aligns with strategic business objectives.
- Architect end‑to‑end business capabilities, integrating AI, data analytics, and cloud services to improve efficiency and risk management.
- Lead cross‑functional teams through Agile delivery cycles, ensuring consistent implementation of governance standards and continuous improvement.
- Partner with senior stakeholders to translate regulatory and compliance requirements into actionable process designs.
- Drive adoption of emerging technologies, including machine learning models and cloud platforms, to modernize service delivery.
Requirements
- 10+ years of experience in business architecture, process governance, or related roles within a large financial services environment.
- Proven expertise in AI/ML concepts, cloud platforms (e.g., AWS, Azure, GCP), and data analytics for enterprise‑scale initiatives.
- Strong track record of leading Agile teams and managing complex, multi‑regional transformation programs.
- Excellent communication and stakeholder‑management skills, with the ability to influence senior leadership.
- Advanced degree in Computer Science, Engineering, Business Administration, or a related field.
Skills
software developmentsystem designproblem solving