Director, GBS Digital Operations & Orchestration - Liberty Hardware Mfg. Corp.

The Opportunity

We are developing a new Global Business Services (GBS) operating model. In this model, GBS functions as an enterprise orchestration and delivery layer, rather than a conventional shared services organization. This role is a vital senior leadership position in bringing that model to life.

The Director, Digital Operations & Orchestrationis responsible fordesigning, building, and continuously evolving the enterprise execution layer that enables next-generation Global Business Services (GBS). This position converts strategy into planned activities, guaranteeing new services, capabilities, and process upgrades are effectively carried out within GBS and delivered with consistency, speed, and quality. Afterinitialrollouts, this position acts as the steady advocate for transformation, supporting continuous progress, integrating broader scope, and steering the organization toward enterprise targets.

What You Will Do

Program & Transformation Execution

Manage the full delivery of GBS transformation initiatives throughout the entire process

Convert strategy into organized plans, schedules, and outcomes

Drive execution rigor across complex, cross-functional programs

Ensure delivery against achievements, scope, and intended outcomes

Continuous Transformation Pipeline Management

Own and manage a rolling portfolio of transformation and improvement initiatives

Partner with GBS leadership to prioritize and sequence initiatives based on business value

Maintain a steady pipeline of new scope transitions, process improvements, and capability enhancements

Ensure GBSremainsin a continuous evolution cycle—not a one-time transformation

Transition & Expansion of Scope

Lead the onboarding of new services, geographies, and processes into GBS

Build and complete transition plans foradditionalwork migration

Ensure consistency with GBS operating model and standards

Prevent the return topreviousmethods during growth

Continuous Improvement (CI) Program Leadership

Manage detailed continuous development projects within GBS services

Coordinate with the Digital Operations and Coordination group to pinpoint opportunities, plan tasks, and propose upgrades

Ensure improvements are clearly prioritized,accomplishedwith rigor, and realized in measurable outcomes

Dependency & Risk Management

Identifyand actively manage risks, dependencies, and cross-functional interlocks

Maintain access to critical path activities

Advance and resolve issues proactively

Collaborator Coordination

Act as the main program coordinator for Finance, HR, IT, Operations, and the Enterprise Transformation Office/PMO

Ensure agreement on scope, timing, dependencies, and approach to execution

Work closely wit