Director, AI Enablement & Security

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About the Role:

As Bloomreach pioneers the future of AI-driven e-commerce, driving safe, efficient, and rapid AI adoption across our entire global enterprise is paramount. We are seeking a Director, AI Enablement & Security to join our Global Information Security and Technology (GIST) leadership team.

This is a high-visibility leadership role demanding a rare blend of strategic business acumen and deep engineering leadership. Your primary mandate is to maximize Bloomreach's organizational velocity through AI adoption, while ensuring the necessary security controls, financial oversight, and compliance guardrails remain firmly in place.

You will directly manage and scale high-performing teams of AI, IT, and Security engineers who build the core infrastructure, making enterprise AI adoption possible. Serving as the central operational bridge across all departments - from Go-To-Market (GTM) and Product/R&D to HR, Finance, and Legal - you will work hand-in-hand with our GRC team, Legal, and the Data Protection Officer (DPO) to deliver frictionless, secure technical enablement.

Key Responsibilities:

1. Cross-Departmental AI Strategy & Enablement

• Enterprise AI Catalyst: Partner with leadership across all business units (Marketing, Sales, Customer Success, HR, Product) to identify, prioritize, and safely accelerate AI use cases that drive productivity and operational velocity.
• AI Governance Committee: Chair or co-lead a cross-functional AI Governance Committee to align product, corporate, legal, and financial stakeholders on global AI initiatives.
• Culture & Literacy Strategy: Design and champion a company-wide AI readiness and safety education strategy to raise the technical and risk-awarene