Digital Technology Risk Assurance Analyst, Technology Resilience - Community Health Systems

Job Summary The Technology Resilience Analyst supports the Technology Resilience team in strengthening the organization’s ability to prepare for, respond to, and recover from technology disruptions. This role assists with Business Impact Assessment support, disaster recovery planning, dependency mapping, recovery objective validation, documentation, reporting, and assurance activities for critical applications, facilities, and technology services.

The Technology Resilience Analyst will play an important role in advancing the organization's commitment to resilience and recovery. The primary responsibility will be to document and review program documentation; to include Business Impact Analyses, Technology Resilience plans, Plan Activations and Exercises, After Action Reviews, Gap Analyses, and other documentation. Strong organizational and communication skills are essential in achieving these goals. Additionally, this role includes acting as a cross-functional liaison, fostering collaboration between various technology and business teams to strengthen overall technology resilience. Additional duties may be needed to support the organization's overall success.

The ideal candidate is organized, detail-oriented, and comfortable speaking with stakeholders, ideally fostering collaboration between various technology and business teams to strengthen overall technology resilience for the organization. Must be able to document information clearly and be interested in disaster recovery, business continuity, technology risk, and operational resilience. Additional duties may be needed to support the organization's overall success. Essential Functions

• Support Business Impact Assessment activities by conducting stakeholder interviews and documenting business impact, recovery requirements, ownership, dependencies, RTO/RPO, and operational needs.
• Collaborate with cross-functional teams to evaluate critical systems, data, dependencies, and recovery capabilities to identify gaps, risks, and vulnerabilities that may impact Technology Resilience.
• Assist with the development, review, testing, and maintenance of Technology Resilience and disaster recovery plans for critical applications, facilities, shared service centers, data centers, and other in-scope technology services.
• Support dependency mapping and critical asset inventory assurance by documenting relationships between business processes, applications, infrastructure, vendors, data centers, and supporting technology components.
• Maintain accurate documentation, evidence, trackers, and records related to BIAs, DR plans, ownership, approvals, testing, gaps, risks, dependencies, remediation items, and other Technology Resilience activities.
• Assist with Technology Resilience assurance, metrics, reporting, tabletop exercises, After Action Reports, and remediation tracking to help communicate progress, identify gaps, and improve recovery readiness.