Req ID: 373090
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Digital Site Reliability Sr Engineer - Remote to join our team in Memphis , Tennessee (US-TN) , United States (US) .
Digital Site Reliability Senior Engineer
We are seeking a Senior Site Reliability Engineer to drive reliability, performance, and automation across our digital platforms. This role focuses on building scalable CI/CD pipelines, strengthening observability, and partnering closely with development teams to ensure high‑quality, highly available services.
Responsibilities:
- Implement, maintain, and optimize CI/CD pipelines and tooling (GitLab preferred; Bamboo/Jenkins experience valuable).
- Support and enhance platform architecture, including EKS, Docker, and containerized application environments.
- Monitor production and non‑production systems using Datadog, Splunk, and related APM tools; troubleshoot and resolve complex issues.
- Collaborate with product and engineering teams to scale applications and infrastructure while ensuring performance and availability.
- Define and refine SLIs/SLOs to measure service health and drive reliability improvements.
- Build automation and tooling using Groovy, Shell, Python, Terraform, Java, or JavaScript.
- Contribute to SRE best practices and help mature SRE capabilities across the Digital organization.
- Enhance CI/CD pipelines with automated testing, quality gates, and improved observability.
- Provide technical leadership for UI, API, and microservices reliability.
- Participate in an on‑call rotation supporting production systems.
Basic Qualifications
- 8+ years in DevOps/SRE roles with strong experience in CI/CD, containerization, and Kubernetes deployments.
- 5+ years troubleshooting with APM tools (Datadog, Dynatrace).
- 5+ years log analysis using Splunk.
- 5+ years working with Nexus Repository.
- 5+ years diagnosing and resolving complex technical issues.
- 5+ years demonstrating advanced expertise in core technical areas and commitment to operational excellence.
- 5+ years experience with ServiceNow and Jira for change management.
- 4+ years Unix/Linux shell scripting and supporting NoSQL databases (e.g., Couchbase).
- 3+ years working with static code analysis tools (Checkmarx, SonarQube).
- 3+ years applying OWASP security principles.
Education: Bachelor’s degree in Computer Science or equivalent experience.
Nice to Have
- Experience leading projects or technical initiatives.
Pay Transparency
Where required by law, NTT DATA provides a reasonable range