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Digital Product Manager I - CareSource
Product Manager
Digital Product Manager I responsible for end‑to‑end product lifecycle, driving growth and optimization of digital products, managing budgets, and collaborating with cross‑functional teams to deliver impactful digital initiatives.
About the role
- Manage growth and optimization of digital products aimed at driving awareness, engagement, adoption and product maturity based on product goals.
- Develop and Manage digital asset budget.
- Manage to budget with internal partners and contract services or agencies.
- Influence, inform, and engage cross functional teams.
- Provide guidance and strategy across digital products, programs and projects.
- Partner with stakeholders to develop/maintain a backlog for digital initiatives which align with business goals and digital road map(a).
- Work with Supervisor to manage to digital asset budget.
- Effectively and actively communicate successes, challenges, timelines and project needs.
- Manage digital calendar/priorities for digital products and initiatives.
- Manage daily activities with external agencies and IT partners.
- Ensure all digital content has approvals from required stakeholders.
- Provide direction of digital strategy goals, customer experience, digital quality, and product analytics.
- Lead product management of digital asset or service representing the digital team in daily IT Agile meetings and/or similar activities from IT vendors.
- Work with business partners throughout the organization to understand their goals and be able to translate that into work.
- Prioritize, assign and balance work within Agile TFS boards with Scrum, SA and Tech leads acting as Product Owner of digital asset.
- Lead through ambiguity. Employ Lean Management and Design Thinking principles to guide teams through challenges and solutions.
- Help develop product roadmaps and long-term vision for where digital is going. Define and deliver amazing customer experiences.
- Stay on top of emerging digital trends and capabilities.
- Own the customer experience for digital product introducing new capabilities to improve those everyday customer moments.
- Utilize data and technology to elevate the customer experience.
- Ensures digital product meets all regulatory and compliance.
- Evaluate, validate, and communicate the business proposition associated with digital initiatives and digital products.
- Initiate and lead new IoT or digital innovation projects.
- Perform any other job related duties as requested.
- Bachelor's in Marketing, Computer Science, Human Factors, IT, Communications or related field preferred
- Three (3) years of professional experience in digital projects required
- Experience translating business requirements into user experience applications in support of technical specifications required
- Project planning/project management experience is required; experience leading teams and large scale projects preferred
- Digital product owner experience preferred
- HMO or Healthcare industry experience preferred
- Experience in Agile scrum ceremonies-story writing, sprint