Digital Product Delivery Manager - Voya Financial

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

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Profile Summary:

The Lead Digital Product Delivery Manager defines product strategy at the channel level and sets the standard for product delivery excellence across the organization. This role operates as a senior individual contributor and strategic partner to executive leadership.

Profile Description:

Channel Strategy Leadership

Define 18–24 month product vision and roadmap

Establish AI experience strategy and competitive positioning

Present and align strategy with executive leadership

Delivery Excellence

Set standards for product specifications and delivery practices

Ensure accountability for outcomes, not just milestones

Architecture Influence

Partner with engineering leadership on:

Build vs. buy decisions

AI system design implications

Architecture trade-offs impacting product outcomes

Executive Partnership

Act as a strategic partner to VP Digital Product

Contribute to business cases, investment decisions, and roadmap prioritization

Job Family Leadership

Mentor and develop product delivery talent across all levels

Define career progression and capability expectations

Knowledge & Experience:

8+ years of product or technical product experience

Proven leadership at a product area or channel level

Deep expertise in retirement and wealth management

Extensive experience defining AI product strategy

Strong technical credibility with engineering leadership

Experience influencing VP-level