Digital Experience Team Lead - Concept Plus

About Concept Plus Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com .

About the role

Concept Plus is seeking a Digital Experience Lead to provide authoritative direction and oversight for the organization’s digital platforms, web services, and user facing applications. This role sets standards, ensures alignment with federal digital service and accessibility requirements, and leads a multidisciplinary team responsible for delivering secure, modern, and user centered digital experiences. The Lead drives modernization efforts, identifies opportunities to leverage emerging technologies—including AI enabled development and workflow automation—and implements practices that increase efficiency, improve code quality, and enhance the delivery of digital services.

What you'll do

• Provide strategic and operational leadership for the digital experience team, setting priorities, defining workflows, and ensuring alignment with mission goals and federal digital service expectations.
• Direct the design, development, integration, and sustainment of enterprise web platforms in accordance with accessibility standards, USWDS design principles, and established governance processes.
• Oversee Agile sprint execution, release planning, CI/CD pipeline operations, and enterprise code quality practices.
• Establish technical standards and review, approve, and guide solution architecture across multiple platforms.
• Partner with product owners and stakeholders to translate mission needs into requirements, manage scope, and address risks affecting delivery.
• Coordinate with UX/UI, analytics, and content teams to ensure user centered design, performance optimization, and cross platform consistency.
• Identify and implement process improvements, including the adoption of AI assisted tools for code review, refactoring, documentation support, and workflow automation.
• Ensure development of technical documentation, operational procedures, and knowledge sharing materials to support continuity and long term scalabilit