remote
Digital Delivery Analyst - Marsh McLennan
Software Engineer
A Digital Delivery Analyst will drive Agile delivery and operational stability of identity management applications, collaborating with engineers, architects, QA and product teams to streamline release flow and ensure reliable integrations.
About the role
Key Responsibilities
- Facilitate Agile ceremonies (stand‑ups, sprint planning, retrospectives) and ensure backlog health.
- Coordinate with engineering, architecture, QA and product owners to move features from concept to production.
- Monitor and maintain the operational stability of identity management services, handling incidents and root‑cause analysis.
- Implement and improve CI/CD pipelines in Azure DevOps to accelerate release cycles.
- Partner with regional stakeholders to gather requirements, provide status updates, and manage expectations.
- Document processes, release notes, and support runbooks for ongoing operations.
Requirements
- 3+ years of experience in Agile delivery or delivery analyst roles within technology environments.
- Strong understanding of identity management concepts and integration patterns.
- Hands‑on experience with Azure DevOps, CI/CD tooling, and release management.
- Excellent communication and stakeholder‑management skills across technical and business teams.
- Proven ability to troubleshoot production issues and drive continuous improvement.