Digital Communication Specialist - Skillonnet 1744715103

Company Description

We are SkillOnNet leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and sustainability, and we are trying to revolutionise our industry for the benefit of our players, ourselves, and the entertainment industry as a whole.

Job Description

We are looking for a dynamic and enthusiastic individual with excellent organizational and communication skills to join our Internal Marketing team as a Digital Communication Specialist . In this role, you will support the planning, coordination, and execution of marketing campaigns by managing requests for promotional content, translations, and creative assets, ensuring campaigns are delivered accurately, on time, and to the highest standard.

You will work closely with other teams to coordinate campaign deliverables, maintain campaign schedules, and support the successful execution of customer communications across multiple markets. This role requires exceptional attention to detail, strong planning skills, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities include:

Coordinate the preparation and execution of CRM campaigns across multiple brands and markets.

Coordinate with Design, Content, Localization, CRM, and Product teams to request, track, and ensure the timely delivery of promotional copy, translations, banners, and other creative assets required for CRM campaigns.

Ensure all customer communications are consistent with brand guidelines and promotional messaging.

Investigate and resolve campaign-related issues, escalating where appropriate.

Contribute to the continuous improvement of internal marketing processes and campaign workflows.

Build, segment, QA, schedule, and deploy CRM Email and Viber campaigns across multiple brands and markets.

Request, track, and follow up on copy, translations, and visual assets with Design, Content, and Localization teams to keep schedules on track.

Verify all links, content, branding, and promotional offers for accuracy prior to launching.

Inform relevant stakeholders of campaign task status and perform post-launch checks to confirm successful execution before closing tasks.

Review and resolve campaign-related escalations flagged by other depts & stakeholders, routing unresolved technical or system glitches to senior leads.

Suggest tweaks to internal workflows to help campaign production run more efficiently.

What we are looking for:

Excellent organizational and project coordination skills with the ability to manage multiple campaigns simultaneously.