At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.
Strategy and portfolio
- Co-author and deploy the account Digital Strategy — vision, user needs, business benefits, technology, people and go to market — and improve it continuously.
- Own the digital portfolio and its stage gates: promote, sustain, pivot or stop, prioritised on outcomes — more paid services, more margin — and report portfolio health.
- Maintain the digital capability map for the customer and support the Client Partner in workshops, proposals and solutioning across software engineering, data management, AI development, AI agents and Agentic AI.
Product framing
- Frame every idea into a product: vision, user needs, business case (more revenue, more margin), software and data architecture, and deployment infrastructure.
- Internal products — prioritise with the leadership team on outcomes. External products — convert the framing into a customer proposal.
Software architecture, data and AI
- Define and maintain the reference architecture and approved stack, including the no-code / low-code / full-code decision rule on criticality, lifespan and total cost of ownership.
- Establish the data architecture and quality standard — data agent-ready at creation: structured, catalogued, machine-consumable.
- Define the AI reference patterns: use case archetypes, RAG and agents, human-in-the-loop, evaluation methodology, cost control, confidentiality guardrails.
- Set the testing, quality and deployment standards that make software durable and adopted, and ensure compliance with the customer's security requirements and Quest Global IT and Information Security policy.
Deliver, prove and innovate
- Make agentic coding tools (Claude Code, GitHub Copilot and equivalents) the standard way of working — including the training that makes the team genuinely productive — within the security, IP and review guardrails required on customer material.
- Deliver AI-first proofs of concept personally, in days, as reference implementations of the architecture, data and test standards.
- Scout emerging AI capability, run time-boxed experiments, and convert what works into the standard.
Team, skills and enablement