onsite
Digital Advanced Network and Telecoms Engineer - East and North Hertfordshire NHS Trust
Software Engineer
Senior engineer responsible for monitoring, patching, and supporting telecom and network infrastructure, driving BAU upgrades and new projects from a 3rd‑line perspective.
About the role
Key Responsibilities
- Monitor and report on all telecoms systems, network switches and devices to ensure optimal performance.
- Maintain patching levels, document action plans, and coordinate resolution activities.
- Collaborate with project leads on new programmes and BAU upgrades from a 3rd‑line support standpoint.
- Deliver new and changed network and telecom services, ensuring seamless integration and minimal downtime.
- Continuously improve Digital Department efficiency through process optimisation and best‑practice implementation.
Requirements
- Proven experience in network and telecoms engineering, including switch and device management.
- Strong knowledge of monitoring tools, patch management, and documentation practices.
- Ability to work independently and as part of a project team, handling 3rd‑line support tasks.
- Excellent communication skills and a proactive approach to problem solving.