Role Overview
We are looking for an Azure DevOps / Site Reliability Engineer to own and operate complex, cloud-native platforms supporting multiple enterprise products, including Reach and Raise. This is a hands-on role with full system ownership within a highly knowledgeable DevOps team, ideal for an engineer who thrives on autonomy, reliability, and impact. You'll design, automate, and support highly available Azure and sometimes AWS environments, lead cloud migrations, optimize cloud spend, and act as a primary on-call responder for critical systems. A few examples of technologies we work with daily: Azure Web Apps, Azure Functions, Azure SQL, Azure Storage, Key Vaults, Entra ID, Azure DevOps, GitHub Actions, Jenkins, Octopus Deploy, Terraform, Docker, Linux, Windows, PostgreSQL, MS SQL Server, GitHub, JIRA & Confluence.
A Day in the Life
- Own and maintain the reliability, performance, and availability of large-scale production systems — monitoring dashboards, reviewing alerts, and resolving incidents as they arise
- Serve as primary on-call and incident responder for customer-impacting issues, triaging, coordinating resolution, and leading post-mortems
- Design, build, and improve CI/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and Octopus Deploy
- Automate Azure infrastructure and services (Web Apps, Functions, SQL, Storage, Key Vaults, Entra ID) using IaC tooling
- Collaborate closely with engineering, product, and security teams to support deployments, migrations, and compliance initiatives
- Drive cloud cost optimization, scalability, and auto-scaling initiatives across hosted environments
- Implement and modernize incident management tooling and enforce security best practices and system hardening standards
Role Progression
- Within 1 month, you'll: Get fully onboarded into our Azure environments, understand the CI/CD pipeline landscape across Reach and Raise, and begin contributing to on-call rotations and day-to-day operations.
- Within 3 months, you'll: Take ownership of key infrastructure components, lead improvements to monitoring and alerting strategies, and drive meaningful progress on at least one cloud migration or cost optimization initiative.
- Within 6 months, you'll: Be a recognized technical leader on the DevOps team — independently designing and delivering complex infrastructure solutions, modernizing incident management tooling, and shaping the reliability roadmap across our product platforms.
About you
- BS in Computer Science, Software Engineering or equivalent, or a Bachelor's in an unrelated field with at least 7 years of professional experience. A relevant Master's degree is a plus
- 4+ years of experience in DevOps, SRE, or Cloud Engineering with a strong hands-on background in Microsoft Azure production environments<