Description
This role is part of the rekindle returnship program. The role offers an opportunity to tackle complex technical challenges, work with diverse customers worldwide, and engage in a dynamic, varied work environment. You will be required to deeply understand the technology landscape and evaluate the use of new technologies. As an influential member of the team, you will collaborate with peers and senior leaders to define and refine the standards for operational excellence across JP Payment Products. You will consistently address abstract issues spanning multiple functional areas, driving your team to pursue scalable improvements across other teams, services, and platforms.
Key job responsibilities
- You have a strong aptitude for trouble shooting and problem solving.
- You maintain SLA's through the implementation of proactive issue detection and reporting.
- You can setup and configure monitors to prevent prolonged outages.
- You have a basic understanding of operating system administration.
- You write and review accurate and complete support procedures, system documentation, and issue tracking entries.
- Able to prioritize in complex, fast-paced environment.
- You proactively and continually improve your level of knowledge about Amazon's business and relevant technologies.
- You regularly work across multiple teams to resolve issues.
- You strive to improve t