Are you passionate about building compelling product demos that drive sales success and customer engagement? We’re seeking a Demo Engineer to join the fast-growing ServiceNow CPQ team. In this role, you will collaborate closely with the CPQ Specialist Solution Consulting team to design, build, and deliver demos that showcase the power and flexibility of our Configure, Price, Quote (CPQ) solutions.
Role Overview
As a Demo Engineer on the ServiceNow CPQ team, you will create and maintain high-impact, customer-centric demos that highlight the unique capabilities of ServiceNow CPQ offerings. You’ll translate real customer use cases and personas into engaging, technically accurate demos that enable our sales teams to win deals and accelerate adoption.
You will work cross-functionally across sales, product management, and demo infrastructure teams to ensure demos are always demo-ready and aligned with evolving product features. This role demands hands-on technical skills combined with a deep understanding of CPQ processes and software development best practices.
What You’ll Do
- Collaborate with CPQ Specialists and Solution Consulting teams to understand customer scenarios and demo requirements
- Architect, design, and develop demo builds that effectively communicate product value
- Write, test, and deploy demo solutions leveraging ServiceNow scripting, APIs, and integration methods
- Maintain and improve demo automation tooling, scripts, and delivery processes
- Review demo code and participate in peer reviews to ensure quality and scalability
- Provide feedback to product and engineering teams based on demo development insights and customer needs
- Create compelling demo scripts and enablement materials (including videos and training sessions) for sales and presales teams
- Own and manage specific demo features or systems with a focus on long-term sustainability and performance
- Collaborate closely to align demo development timelines with product release cycles and go-to-market strategies
- 3+ years of hands-on experience in software development or CPQ solution implementation
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience
- Proficiency with ServiceNow development tools: JavaScript, Jelly scripting, HTML, CSS, and Glide API
- Experience with ServiceNow integrations such as REST, SOAP, MID Server, or other third-party systems
- Demonstrated experience in creating technical demos that clearly convey customer value and solution capabilities
- Strong scripting abilities to automate data and simulate scenarios relevant to CPQ processes
- Familiarity with CPQ business processes, workflows, and related application development (preferred)
- Excellent problem-solving skills and ability to think strategically about demo development and customer engagement
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