Data Services Analyst – Level I, Level II
About THG Energy:
THG Energy Solutions provides energy management technology and services that help organizations measure, manage, and respond to energy consumption and grid events. The company delivers energy-intelligence software, utility data services, and demand-response solutions to enterprise customers across the commercial, institutional, government, and industrial sectors. THG serves some of the largest energy providers in the United States and countless enterprises.
Job Description – All Levels:
- Audit Electricity, Gas, Water, and other utility invoices using proprietary software
- Key data into Excel spreadsheets
- Utilize online portals to retrieve customer invoices
- Create and submit accounts payable reports to customers
- Monitor and respond to emails
- Assist with onboarding projects
- Load consumption reports of utility data using proprietary software
- Submit, track, and follow up on IT support tickets
- Provide daily status updates on work queue and task progress
- Collaborate on projects as needed
- Communicate with utility providers via phone and email
- Other tasks as directed
Additional Duties by Level:
Level II – In addition to Level I responsibilities:
- Independently troubleshoot and resolve data anomalies or discrepancies
- Verify system performance and data accuracy (historical, quarterly, and ad hoc)
- Train new team members and contribute to knowledge sharing
- Assist in enhancing audit workflows and identifying process inefficiencies
- Maintain ongoing documentation of new procedures or system changes
- Begin to specialize in specific industry verticals (electric, water, gas) or systems
Skills and Traits – All Levels:
- Strong attention to detail and accuracy
- Intermediate Excel skills (formulas, pivot tables, macros, reporting)
- Strong research, reading comprehension, and document analysis skills
- Effective multitasking and prioritization abilities
- Professional verbal and written communication skills
- Ability to remain focused during repetitive tasks
- Strong math aptitude and problem-solving mindset
- Responsible, self-motivated, and capable of working independently
- Bachelor’s degree preferred
Additional Qualifications by Level:
Level II:
- Demonstrated ability to complete complex audits and troubleshoot issues
- Ability to work autonomously and provide insight to process improvements
- Familiarity with broader energy/utility industry concepts
Required Qualifications:
- Tulsa-Area Based
- 1-3 years Business Experience
- Business or Science background preferred
Compensation & Benefits:
THG Energy offers a competitive compensation package.