Role Overview
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
You will join the Guest and Host Data Science organization, which powers products and data-driven decisions over Airbnb’s marketplace of Guest and Hosts. You will join a collaborative team of data scientists, analysts, engineers, product managers and designers who build, launch and iterate on our product roadmap to drive growth and deeper sophistication through experimentation, modeling, foundational tools and insights. Our work is core to ensuring that Airbnb’s strategy roadmap stays highly relevant for our users while supporting the long-term health of our marketplace. We work directly with decision makers in engineering and product to develop data-driven frameworks, technical solutions, evaluate product changes and guide the company through rigorous measurement and modeling.
The Difference You Will Make
Under this general application, you will be considered for applications over several tracks:
Growth Product Data Science
- Partner directly on growth initiatives to build, ship, measure incrementality of bookings/attach rate/revenue, and optimize 0-to-1 customer-facing features
- Thought partnership with Product to define strategy, sequence iteration, scale impact via science frameworks and as the go-to tech lead around data, experimentation, and domain understanding
- Build observational causal inference models to deeply understand guest intent, identify underlying mechanisms, and build data products to measure impact, and inform feature objectives and tradeoffs
- Champion AI-enabled Product Understanding, to scale data-driven frameworks, robust measurement, and compelling storytelling of data learnings to guide recommendations and roadmaps with senior leaders
Pricing Data Science
- Develop a pricing guidance system for hosts as well as experimental and observational methods to measure the impact of pricing feature launches.
- Collaborate with product and cross-functional teams to pioneer pricing strategies and translate advanced modeling into actionable recommendations
- Develop foundational models and experimental approaches that balance supply and demand in the marketplace, leveraging empirical methods to assess and iterate on pricing feature impact
- Craft compelling data narratives to surface actionable insights, empower data-driven decision making and influence the future direction of Airbnb’s pricing ecosystem
Marketplace Optimization and Ranking
- Develop models and analytic frameworks that improve listing ranking and recommendation. This includes incorporating marketplace dynamics such as listing availability, supply quality, and long-term ecosystem health into ranking decisions.
- Partner closely with Machine Learning Engineers and Product to launch high-impact search improvements. Design experiments and evaluation frameworks to understand the impact of search and AI-driven product improvements.
- Build scalable data products and modeling pipelines that power ranking features, query understanding, and personalization. Your work will help enable the next generation of AI-powered search experiences at Airbnb
- Connect marketplace thinking, modeling, and experimentation across teams and set the technical direction for modeling and experimentation in search, ranking and personalization.
The ideal candidate will be curious, optimistic, and relentless at leading innovation in using AI tools to scale experimentation and data-driven decisions, development of domain-relevant input metrics, and continuous understanding of tradeoffs and end-to-end guest product journeys. You will hold a high bar for customer experience and a strong desire to accurately understand user behavior and drive business growth over both Homes and non-Homes verticals.
Your Expertise
- Causal inference expertise. Experience with machine learning techniques in a marketplace product setting
- 9+ years of relevant industry experience and a Master’s degree or PhD in a quantitative field
- Strong coding skills in SQL and either Python or R.
- Comfort with building proof-of-concept prototypes. Passionate about AI and possessing a learner’s attitude.
- Proven ability to be driven and succeed in collaborative environments with cross-functional stakeholders and also in independent work settings. Ability to autonomously set a roadmap for business impact.
- Proven ability to communicate clearly and effectively to audiences of varying technical levels