Data Science Director - Wells Fargo

About this role:

Wells Fargo is seeking a Data Science Director to lead a broad, strategic analytics portfolio within Digital, Data & AI. This role is accountable for defining analytics strategy, setting the operating model, and leading high-performing teams that deliver decision support, measurement frameworks, and scalable insight capabilities across digital, mobile, and cross-channel customer experiences . The leader in this role will partner closely with senior Product, Digital, Technology, Risk, and Business leaders to shape priorities, modernize analytics through automation, and drive measurable outcomes across Fargo, product analytics, identity and authentication, performance and behavioral insights, customer research, BEV, glass box diagnostics, and analytics governance . This position requires a strong balance of strategic vision, organizational leadership, operational rigor, and executive influence, with a focus on building durable analytics capabilities that improve customer experience, business performance, and enterprise decision-making.

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

Set the vision, strategy, and multi-year roadmap for digital, mobile, and cross-channel analytics, ensuring alignment to enterprise priorities, customer outcomes, product strategy, risk requirements, and business growth.

Identify opportunities for automation and leveraging AI

Serve as a trusted advisor to senior executives by translating complex data into clear strategic insights, performance narratives, and decision-ready recommendations that influence roadmap, investment, and experience design decisions.

Lead cross-functional partnerships across Product, Digital, Engineering, Risk, Fraud, Marketing, Operations, Customer Experience, and Research to embed analytics into strategic planning, prioritization, experimentation, and product delivery.

Own analytics for digital and mobile customer journeys (including identity and authentication , developing an integrated view of engagement, conversion, satisfaction, friction points, and value creation across channels and experiences.

Lead the strategy for cross-channel analytics automation , scaling governed data products, standardized dashboards, reusable measurement assets, and self-service insight capabilities to reduce manual reporting and accelerate decision-making.

Provide executive leadership for Fargo analytics , measuring discovery, engagement, containment, customer outcomes, and experience quality to inform prioritization, optimization, and responsible scaling of AI-powered experiences.

Oversee product-specific analytics across priority digital capabilities and experiences, including feature adoption, funnel performance, customer behavior, experimentation, and business impact measurement.