Data Center Reliability Engineer

About Phaidra

Phaidra is building the future of industrial automation.

The world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades — because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.

Phaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:

• We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.
• We focus on industrial applications, which tend to be well-sensorized with measurable KPIs — perfect for reinforcement learning.
• We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.

Our team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo , to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact.

Phaidra’s ability to achieve its mission is determined by our ability to work together — as defined by our core values: Transparency , Collaboration , Operational Excellence , Ownership , and Empathy. We seek individuals who embody these values, as they are instrumental in ensuring our team consistently delivers excellence and fosters an engaging and supportive culture

Phaidra is based in the USA, but we are 100% remote with no physical office. We hire employees internationally with the help of our partner, OysterHR . Our team is currently located throughout the USA, Canada, UK, Sweden, Spain, Portugal, the Netherlands, Singapore, Australia, and India.

Who You Are

As a Data Center Reliability Engineer on the Data Science team, you are the "bridge" between raw infrastructure telemetry and actionable operational intelligence. You don’t just see numbers; you possess a deep mechanical and electrical empathy that allows you to read a system’s data as a doctor reads a patient's chart. You are highly inquisitive, approaching complex anomalies without bias to uncover true root causes.

This is not a "hide behind the keyboard" role. You thrive in a hands-off environment, treating your space with a sense of proactive ownership and treating your peers as fellow experts. You are a truth-teller who uses thorough, compassionate communication to persuade others and drive impact in the high-stakes world of data center uptime. We expect our teammat