Data Center Facility Operations Lead

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As the Facility Operations Lead within the Data Center Infrastructure organization, you will define and manage end-to-end operations across Anthropic’s growing fleet of data center infrastructure. You will be accountable for the global operations management of critical mechanical, electrical, plumbing, and control systems. As a subject matter expert in data center infrastructure and operations, you will develop scalable processes for execution, help manage data center partners & vendors, lead deployment schedules, and maintain close coordination with related disciplines such as design, engineering, and capacity planning. If you are experienced in operations, are passionate about HPC data centers, & enjoy working in complex, fast-paced environments, we welcome you to apply.

Responsibilities:

Define the Facility Operations strategy including SLAs, incident management, reporting methods, and approaches for reporting.

Oversee third-party deployment, commissioning, and ongoing maintenance of facility infrastructure such as switch gear, technology cooling systems, and computer room air handlers.

Define expectations and standards to enable third-party success in each of the critical operations domains.

Create standards for monitoring data center systems operation, minimizing risk, and effectively responding to/managing excursions and incidents.

Develop innovative approaches to improve time to market and equipment availability while minimizing cost and complexity.

Enable scale-out of operations through industry best practices optimization of bill of materials, logistics, and physical processes.

Manage partner relationships and maintain alignment with Anthropic goals.

You may be a good fit if you:

Have 10+ years of experience in data center facility operations as a manager, engineer, technical lead or related role.

Can demonstrate a proven track record overseeing a portfolio of mission critical systems.

Are a subject matter expert in facility operations process development including deployment, commissioning, & maintenance.

Are experienced in third-party partner relationship management.

Bachelor's degree in relevant domain or equivalent practical experience.

It's a bonus if you have:

15+ years of experience managing operations for large scale data centers.

An understanding of AI/ML workloads, including power, cooling, and network connectivity

Experience supporting technology cooling solutions such a