Data & Analytics Operations Manager - AI & Systems
The Data & Analytics Operations Manager - AI & Systems will own the internal operating infrastructure for the Data & Analytics team at Justworks. This role involves building and optimizing operational systems, knowledge management, and AI-powered workflows to enhance efficiency and precision within the team. The manager will ensure consistent work management, visible project tracking, and the continuous automation of manual processes.
The Data & Analytics team is Justworks' data and AI center of excellence - a connected set of functions spanning business intelligence, data science, analytics engineering, data governance, platform data/ML engineering and AI builders. We've grown significantly over the last several years and continue to build momentum across the business, leveling up maturity in how we deliver insights, govern data, and enable the company to make better decisions. You'll find a highly collaborative & diverse group motivated by craft, shared learning, and a genuine commitment to growing our impact for customers while evolving how we work together for our people. Come build with us!
You're an experienced operator who thinks like a builder. You see recurring manual processes as automation opportunities, and you approach every operational problem with a bias toward systems that scale. You have genuine depth in data and AI and you understand how a diverse set of data teams work, and you bring that context into how you design the workflows, tooling, and practices that connect them.
AI is not a tool you use occasionally; it's how you approach operational problems by default. You're comfortable owning work management, knowledge systems, incident frameworks, and productivity tools and you know how to make all of it work together so a growing team can operate with precision.
You bring structure and follow-through to every forum you're in. You build trust with functional leaders and earn credibility through the quality of the systems you ship, not just the processes you document. Reporting to the VP of Data & Analytics, you'll own the internal operating infrastructure that lets DNA teams focus on the work that matters.
In this role, success looks like: DNA leaders have clear visibility into what's happening and where things stand. Manual processes are continuously replaced by better systems. Every quarter, the organization operates with less overhead and more precision than the quarter before.
You're a builder who applies systems thinking to internal infrastructure. You're comfortable working across a diverse data organization and partnering with leadership to turn fragmented ways of working into scalable, durable systems.
Posted June 11, 2026