remote
Data Analytics Specialist - Global End User Services - Merck
Software Engineer
Data Analytics Specialist driving data‑driven insights for Global End User Services, building dashboards, reporting, and continuous improvement using Python, SQL, Tableau, and Power BI to enhance customer experience worldwide.
About the role
Key Responsibilities
- Design, develop, and maintain interactive dashboards and reports in Tableau and Power BI to support global service performance monitoring.
- Extract, transform, and load (ETL) data from diverse sources using SQL and Python, ensuring data quality and integrity.
- Collaborate with cross‑functional teams to translate business requirements into analytical solutions and actionable insights.
- Perform ad‑hoc analysis and trend identification to inform strategic decisions and operational improvements.
- Document data models, processes, and best practices to support knowledge sharing and scalability.
Requirements
- Bachelor’s degree in Computer Science, Data Analytics, or related field.
- Proficiency in SQL and Python for data manipulation and automation.
- Hands‑on experience with Tableau and Power BI for dashboard creation.
- Strong analytical mindset with the ability to translate complex data into clear, actionable recommendations.
- Excellent communication skills and a collaborative approach to working with global teams.
Skills
pythonsqltableaupower bi