onsite
Data Analyst - Intouch Insight
Data Analyst
Data Analyst role focused on extracting actionable insights from customer experience data using SQL, Python, Tableau, and advanced Excel techniques to drive operational excellence and customer loyalty.
About the role
Key Responsibilities
- Collect, clean, and transform large datasets from multiple sources to support business decisions.
- Develop and maintain interactive dashboards in Tableau that visualize key performance indicators for clients.
- Write complex SQL queries to extract, join, and aggregate data across relational databases.
- Apply statistical methods to identify trends, patterns, and opportunities for process improvement.
- Collaborate with cross‑functional teams to translate business requirements into analytical solutions.
Requirements
- Proven experience as a Data Analyst in a corporate setting.
- Strong proficiency in SQL, Python (pandas, NumPy), and Excel.
- Hands‑on experience building Tableau dashboards and reports.
- Solid understanding of statistical analysis and data mining techniques.
- Excellent communication skills and ability to present findings to non‑technical stakeholders.
Skills
sqlpythontableauexcel