Cyber Claims Manager, France M W

About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

About the role

Coalition is seeking an experienced and highly motivated Cyber Claims Counsel (M/W) - Responsable sinistres cyber (H/F), with strong expertise in insurance and cyber incident coverage, to join its fast-moving and growing international team as the first Claims professional for the French market.

The Claims team at Coalition stands out for its outstanding customer service and deep expertise in handling cyber claims for its insureds. As a team, we focus on partnering with our clients to resolve cyber incidents quickly and find practical, business-focused solutions to cyber risk.

As we continue to grow, we are seeking an experienced Claims professional to join our cyber claims team, with responsibility for handling complex Cyber, Tech, and Media policies. You will also support the underwriting team and coordinate with a range of external partners,  including breach counsel, defense counsel, and coverage counsel, on behalf of Coalition and its partner carriers.

The role is fully remote within metropolitan France .

Responsibilities

• Handle the intake of cyber incidents, including the coordination of breach counsel, forensic investigators and other external partners
• Evaluate the full portfolio of claims in France
• Ensure timely posting and recommend appropriate and accurate reserves in line with Coalition and partner carrier guidelines
• Handle complex and litigated claims, including third party liability arising from security failures or data breaches, as well as Media and Tech E&O exposures
• Maintain accurate file documentation/information in our claims system
• Assess liability, quantum and coverage on claims, and clearly document your analysis, strategy and decisions in our claims system
• Intelligently guide and monitor third-party service providers, including quality of work, strategy and spend
• Maintain and develop relationships with brokers, insured stakeholders and key partners in the French market
• Identify and pursue settlement opportunities that achieve effective outcomes
• Work closely with counsel and other stakeholders to coordinate defense strategy and drive timely resolution of claims
• Provide data and insights to underwriters
• Support business development by contributing to marketing, client presentations and sales discussions
• Liaise with partner carriers
• Lead client engagement activities including cyber incident preparedness and tabletop exercis