Customer Support Agent - Tokyo
Formlabs is looking for a Customer Support Agent in Tokyo to provide exceptional service to users of 3D printers. This role involves supporting customers via phone and email, performing on-site hardware repairs, and collaborating with the international engineering team.
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.
Our primary goal is to give our customers the best tools with an amazing experience. At Formlabs, that means answering every question, no matter how small, and providing the resources to empower our users to innovate and create.
If you love new technology and are a natural problem-solver and a great communicator in Japanese and English, we want you on the Customer Service team.
Posted June 2, 2026