remote
Customer Engineer - Harness
Software Engineer
Customer Engineer driving AI‑powered delivery automation, optimizing CI/CD pipelines, security, and cost across cloud environments using AWS, Python, and advanced automation tools.
About the role
Key Responsibilities
- Partner with engineering teams to design, implement, and optimize AI‑driven CI/CD pipelines on AWS.
- Configure and maintain automation workflows that enforce application security, compliance, and cost‑efficiency.
- Provide hands‑on support and troubleshooting for deployment, testing, and monitoring challenges.
- Collaborate with product and engineering to shape feature roadmaps based on customer feedback.
- Educate clients on best practices for secure, compliant, and cost‑effective software delivery.
Requirements
- 3+ years of experience in cloud engineering, preferably AWS, with strong CI/CD expertise.
- Proficiency in Python and automation scripting for deployment and monitoring.
- Deep understanding of application security, compliance frameworks, and cost‑optimization strategies.
- Excellent communication skills and a customer‑centric mindset.
- Experience with AI/ML tooling in a delivery context is a plus.