Customer Data Onboarding & Communications Lead - PNC Financial Services Group

Key Responsibilities

• Design and oversee the end‑to‑end customer data onboarding process, ensuring data integrity and compliance across multiple source systems.
• Develop and maintain data quality frameworks, including validation rules, cleansing routines, and automated monitoring dashboards.
• Collaborate with cross‑functional teams (IT, Data Engineering, Product, Compliance) to define data requirements and deliver actionable insights.
• Lead communication strategies to keep stakeholders informed on data status, issues, and improvement plans.
• Utilize SQL and Python to extract, transform, and analyze data, producing reports and visualizations that drive business decisions.
• Mentor junior analysts and promote best practices in data governance and analytics.

Requirements

• 5+ years of experience in data onboarding, data quality, or business analysis within a financial services environment.
• Proficiency in SQL and Python for data manipulation and automation.
• Strong stakeholder management and communication skills, with a track record of influencing cross‑functional teams.
• Experience with data governance frameworks and regulatory compliance (e.g., GDPR, CCPA).
• Bachelor’s degree in Computer Science, Data Analytics, or related field; advanced degree or certifications (e.g., CBAP, CDMP) preferred.