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Cross Technology Managed Services Engineer L3 Linux - NTT DATA
Software Engineer
Senior L3 engineer delivering proactive incident resolution and infrastructure support across Linux environments, leveraging deep troubleshooting, scripting, and managed services expertise to keep client systems running smoothly.
About the role
Key Responsibilities
- Proactively monitor, identify, and resolve technical incidents across Linux-based client infrastructures.
- Configure, test, and maintain client environments to ensure optimal performance and reliability.
- Develop and maintain Bash scripts to automate routine tasks and improve service delivery.
- Collaborate with cross‑functional teams to troubleshoot complex issues and implement long‑term solutions.
- Document incident details, root causes, and resolution steps in the ticketing system.
Requirements
- Extensive experience with Linux operating systems and related tools.
- Strong background in managed services and incident management processes.
- Proficiency in Bash scripting and automation.
- Excellent problem‑solving skills and ability to work independently.
- Effective communication skills for interacting with clients and internal teams.