Job Summary Job Description Responsibilities: Qualifications: Employees at all levels are expected to:
About the role
Job Summary
Job Description
Responsibilities:
Implementing critical infrastructure capacity management activities through site audits and equipment modeling with guidance from senior engineers
Supporting plan of record deployment activities including ticket management and infrastructure planning under established protocols
Conducting distribution infrastructure maintenance by coordinating floor plan updates and managing equipment inventory with moderate supervision
Participating in facility operations support through monitoring device onboarding and analyzing performance indicators with team oversight
Contributing to infrastructure problem-solving activities by gathering data and recommending solutions following standard methodologies
Executing network infrastructure projects by coordinating with vendors and tracking milestones according to documented procedures
Maintaining critical infrastructure documentation including floor plans, asset databases, and capacity reports with periodic review
Performing routine infrastructure health checks and coordinating maintenance activities while escalating complex issues to senior engineers
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Qualifications:
2+ years of experience supporting critical infrastructure, facility operations, data center environments, building systems, industrial maintenance, or related operational facilities.
Working knowledge of one or more critical infrastructure disciplines, including electrical systems, power distribution, UPS systems, generators, HVAC equipment, fire life safety systems, plumbing systems, or mechanical equipment.
Experience using common diagnostic and maintenance tools
Ability to read, maintain, and follow maintenance schedules, operating procedures, preventive maintenance documentation, and site standards.
Experience documenting operational activities and maintaining technical records, procedures, reports, or infrastructure documentation.
Strong attention to detail with the ability to identify potential issues, follow established processes, and escalate concerns appropriately.
Ability to safely perform work in operational facilities and coordinate activities with vendors, contractors, and internal teams.
Demonstrated reliability, punctuality, and commitment to supporting business-critical operations.
Bachelor's degree in Engineering, Engineering Technology, Facilities Management, Industrial Technology, or a related field; or equivalent combination of education and experience.