onsite
Conversational AI Designer - HDI AG
Software Engineer
Design and develop engaging conversational experiences using NLP and voice UI technologies, crafting intuitive dialogues and user flows for AI-powered chatbots and virtual assistants.
About the role
Key Responsibilities
- Architect conversational flows and dialogue scripts for chatbots and voice assistants across multiple platforms.
- Collaborate with product managers, engineers, and designers to translate business requirements into user‑centric conversational experiences.
- Implement and iterate on NLP models, leveraging tools such as Rasa, Dialogflow, or custom Python frameworks.
- Conduct usability testing, gather feedback, and refine interactions to improve engagement and satisfaction.
- Maintain a library of reusable components, templates, and best‑practice guidelines for conversational design.
Requirements
- Proven experience designing conversational interfaces for AI chatbots or voice assistants.
- Strong understanding of NLP concepts, intent classification, entity extraction, and dialogue management.
- Hands‑on proficiency with Python and at least one conversational AI platform (e.g., Rasa, Dialogflow).
- Excellent UX design skills, with a portfolio demonstrating conversational prototypes and user flows.
- Effective communication skills and ability to work cross‑functionally in an agile environment.