Content Designer, Strategic Technology Experiences (Short Term Employee) Responsibilities:
- Design end-to-end content experiences for complex product surfaces, including UI copy, onboarding flows, error messaging, and in-product guidance across Meta's technology platforms
- Translate technically complex concepts — including AI-generated features, developer tools, and emerging technology capabilities — into clear, user-centered language
- Collaborate with product designers, researchers, engineers, and product managers to define content strategy and information architecture for new and evolving product areas
- Develop and maintain content frameworks, voice and tone guidelines, and terminology standards that scale across product teams and platforms
- Conduct content audits and apply findings to improve consistency, clarity, and usability across product surfaces
- Use data, user research, and A/B testing insights to evaluate content effectiveness and iterate on copy to improve user comprehension and task completion
- Contribute to team-level content design goals by identifying gaps in existing systems and proposing scalable solutions
- Communicate content rationale and tradeoffs clearly to cross-functional partners and leaders, influencing product decisions through well-reasoned content recommendations
- Leverage AI tools to accelerate content exploration, prototype copy variations, and streamline documentation and review workflows
- Openly share project progress and priorities with key stakeholders, incorporating feedback loops into the content design process
Minimum Qualifications:
- 5+ years’ experience in UX writing
- Examples of finished wireframes, or design mocks co-authored using design tools, that have been used to drive decision-making within a team
- Experience in simplifying and communicating complex ideas to broad audiences in a compelling way
- Familiarity with tools for managing and updating content at scale
- Examples of work in design systems and systems thinking
- Demonstrated experience leading projects with minimal direction and handling a large degree of ambiguity
Preferred Qualifications:
- Familiarity with information architecture principles and experience contributing to end-to-end product design processes alongside UX designers
- Track record of contributing to or establishing content design standards at a team or organizational level
- Experience working across multiple product lines or platforms simultaneously, adapting content systems to varied user contexts and technical constraints
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)