remoteonsite
Consultant - ITIL & .Net Developer - Genpact
Software Engineer
Consultant role focused on ITIL processes and .NET development for enterprise ServiceNow applications, leveraging Azure cloud services and C# to design, build, and deploy scalable solutions in a fast‑moving, innovation‑driven environment.
About the role
Key Responsibilities
- Design, develop, and maintain .NET components for ServiceNow integrations, ensuring alignment with ITIL best practices.
- Collaborate with cross‑functional teams to gather requirements, translate business needs into technical specifications, and deliver high‑quality code.
- Implement Azure cloud services (App Service, Functions, Logic Apps) to support scalable, secure application deployments.
- Participate in continuous improvement initiatives, applying ITIL frameworks to optimize service delivery and incident management.
- Provide technical guidance and mentorship to junior developers, fostering a culture of knowledge sharing and best practices.
Requirements
- 5+ years of experience in .NET development with strong C# skills.
- Proven track record building ServiceNow applications and integrations.
- Deep understanding of ITIL processes and service management principles.
- Experience with Azure cloud services and DevOps pipelines.
- Excellent communication skills and ability to work in a collaborative, fast‑paced environment.
Skills
itilservicenowazurec