Construction Solution Engineer

Who we’re looking for

We are looking for Project Engineers, Project Managers, or similar professionals that are proactive, detail-oriented, friendly, and passionate about improving the construction industry. Our Construction Solutions Engineers work hand-in-hand with our Account Executives to create custom Fieldwire demonstrations, trial project configurations, and direct engagements that ensure new prospective Enterprise customers see exactly how Fieldwire can match and enhance their current field- and project-management workflows.

What you’l l be doing

You'll utilize your experience as a construction professional to develop and consult on client processes, becoming a trusted advisor throughout the sales process. As a Fieldwire product and training expert, you will work to understand your leads’ business objectives, helping them discover exactly how to extract the most value out of Fieldwire to meet those goals. As you create custom sales resources and repeatable processes, you'll apply the same mindset to customer interactions that you did to the construction projects you've managed: remove roadblocks, problem solve and drive the sales process forward.

The primary responsibilities of our next Construction Solutions Engineer will be to:

• Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform
• Understand client needs and existing tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows
• Manage a portfolio of new prospective clients (leads’) in the process of discovering and evaluating the Fieldwire platform (the sales team is responsible for generating the leads)
• Build deep, trusting relationships at a fast pace with multiple companies with diverse use cases
• Conduct web-based and in-person trainings and demonstrations to educate clients on Fieldwire; create Fieldwire Project configuration and best practices guides for general and specialty contractor use cases
• Assist the product team in identifying issues and communicating customer feedback for product improvements; provide relevant feedback in design reviews of new features in development
• Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues throughout the sales and trial process

At Fieldwire, we’re looking for our next Construction Solutions Engineer to have the following skills and experiences:

• Fluently speak English in order to meet with our English-speaking clients.
• 3+ years of professional experience in the construction industry. Additional construction tech industry experience preferred
• Preferably in the background of a main contractor or subcontractor (General Contracting, Civils, Infrastructure, Mechanical, Electrical, Plumbing, Fire/sprinkler/alarm or Interior Finishes)
• Must live, where possible withing 50miles of Manchester HQ