Claim Representative Trainee PIP
Claim Representative Trainee PIP position — see original posting for full details.
It’s a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Exempt/Non Exempt:
Job Description:
Claim Representative Trainee (PIP) – The Auto Club Group
The PIP Claims Representative Trainee, under supervision of a designated job coach and/or Claim Manager, is required to successfully complete the company’s Claims training program within 12 months.
The trainee will be required to learn the fundamentals of insurance claims processing, from initial submission to settlement.
The trainee must attend and focus on developing analytical, communication, and customer service skills to assist in assessing and documenting claims accurately.
Through claims training and hands-on experience, the trainee will become proficient in understanding insurance policy, evaluating coverage, conducting investigations, and delivering quality service to become a Claims Representative.
What will you do :
Assist in processing and filing routine claims.
Learn and properly apply the fundamentals of claims policies and procedures.
Gather necessary documentation for claim evaluation.
Communicate effectively with policyholders, beneficiaries, and service providers.
Process various types of claims, including, payment approvals.
Review and analyze claim details to determine coverage, liability, and possible fraud and/or subrogation.
Process a claim diary and manage claim backlog.
Investigate problems or unfinished files and complete files as needed. Refer files as appropriate.
Learn to review the status of open and closed reserves and make changes consistent with exposure.
Document claims information accurately, maintain organized records and perform claim support activity when needed.
Supervisory Responsibilities (briefly describe, if applicable, or indicate None) :
None
Work Environment
This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.
How you will benefit :
A competitive hourly salary of $21.88 to 26.00 with annual bonus potential based on performance
ACG offers excellent and comprehensive benefits packages, including:
Medical, dental and vision benefits
Posted June 12, 2026