Champ AI - Deployment Architect / Forward Deployed Engineer - deCircle

Champ AI is building a multimodal work-agent orchestration platform that helps operations teams automate end-to-end workflows—not just "chat with docs." We're building agentic systems that can reliably take actions across tools (including browser and phone calls), handle real-world edge cases, and continuously improve with evaluations and feedback loops.

The Role

We're looking for a Deployment Architect / Forward Deployed Engineer to own the path from "first customer call" to "signed contract and live in production." You'll sit next to our customers, map their messiest workflows, stand up working agents in days (not quarters), and carry deals across the finish line.

This role is the rare combination of technical depth and deal-driving instinct. Your job is to take an interested prospect through the POC stage and turn them into a paying customer. That means configuring real agents against real customer data on Monday, then running the pricing conversation on Friday—and knowing how each one shapes the other. Pure engineers stall in procurement; pure sellers can't get the POC working. You do both.

This is the highest-leverage role on the team right now. Every pilot you land becomes a product signal, a reference customer, and a revenue line. Every deal you lose tells us what to build next. The company moves at the speed you move at.

If you're technical (or "leaning technical") and want direct, unfiltered exposure to real customers—their pain, their politics, their budgets, their buying process—this is one of the best seats in the building for it. It's also one of the best possible preparations for starting your own company: you'll see how enterprises actually buy, how pilots actually die, and how trust actually gets built.

You'll likely own several of these areas end-to-end:

Customer discovery + solutioning

Sit in on (and often run) first calls with operations leaders. Translate vague pain into a crisp, scoped workflow we can automate.

Shadow real operators doing real work—on Zoom, in their tools, in their SOPs—so we build for the job, not the pitch deck.

Translate what you hear into working demos, POCs, and pilot plans that get champions fired up and skeptics nodding.

Pilot delivery + deployment

Stand up agents against live customer data and real tools within the first week of a pilot. Speed is the product.

Configure prompts, tools, evals, and guardrails for each customer's quirks; know when to hand off to product engineering vs. when to solve it yourself.

Own the pilot success plan: what metric we're moving, what "good" looks like, who on the customer side signs off, and by when.

Deal execution

Drive deals forward with a sense of urgency. Nudge, don't nag. Create momentum without creating friction.

Read the room: identify the champion, the economic buyer, the blocker, and the qu