CDD Risk Analyst

This is Adyen

We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

CDD Risk Analyst APAC

Our Customer Risk Review team is looking for a hands-on analyst with experience in the payments and/or finance industry. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our KYC (Know-Your-Customer) documents are up-to-date whilst remaining compliant. You will contribute to the practice of enhanced due diligence, anti-fraud and anti-money laundering whilst driving change and projects. The job doesn’t stop there as you will also be responsible for projects to improve operational scalability that impact our day-to-day work.

Operating with a hands-on mindset, you will independently manage intricate customer due diligence cases while serving as a catalyst for efficiency. You will assist in refining our standard operating procedures, mentor colleagues, and utilize data insights to automate and enhance our daily operational workflows.

What you will do

• Perform periodic review of customer files in accordance with internal KYC/CDD requirements.
• Monitor KYC, CDD and EDD procedures to ensure our customers’ compliance.
• Collect and analyze customer information on a periodic basis whilst documenting material changes to their organizational structures, legal entity(ies) and policies.
• Drive process improvements and automation on our workflow procedures.
• Engage, drive and lead projects along with your colleagues on compliance, tech or commercial oriented focus areas.
• Guide customers along the periodic review process, ensuring that issues and challenges are addressed efficiently.
• Align with global teams to ensure consistency in requirements and customer experience.
• Autonomously manage high-complexity casework while proactively updating SOPs and documentation to ensure a "First-Time-Right" quality benchmark and minimize rework.
• Collaborate with seniors and cross-functional teams to identify tooling gaps, contribute data insights for automation, and support the testing of solutions that reduce manual effort without increasing risk.

Who you are

• Operationally oriented with an eagerness to pick up and drive projects with our cross functional teams.
• Problem solver with ability to pick up things quickly.
• 3-5 years’ experience in Cust